Beirut: The Ministry of State for Technology and Artificial Intelligence and the Civil Service Council, in collaboration with Microsoft, have organized an intensive training course for directors general and senior public-sector officials. Titled "Leadership Challenges in the Age of Artificial Intelligence," the session aims to address the evolving landscape of digital transformation within government operations.
According to National News Agency - Lebanon, the training session took place at the Civil Service Council's headquarters, witnessing the participation of prominent figures such as Minister of the Displaced and Minister of State for Technology and Artificial Intelligence Kamal Shehadi, Civil Service Council President Nisrine Machmouchi, and Central Inspection Board President Judge Georges Attieh. The session also hosted Information Ministry Director General Hassan Falha, along with directors general, public-institution executives, and representatives from regulatory bodies.
Machmouchi emphasized that artificial intelligence presents a multifaceted challenge, not just a technological upgrade. It necessitates a balance between efficiency, human dignity, and accountability in public institutions. While AI's capabilities in rapid data analysis and decision-making are notable, it lacks the ability to weigh values or assume responsibility, thereby underscoring the irreplaceable role of human judgment.
She further highlighted that digital transformation is crucial for administrative reform, enhancing service delivery, accelerating operations, and increasing transparency. The initiative will bolster the "Numu" platform and launch continuous training programs, urging ministries to appoint representatives for participation and progress measurement. Additionally, Machmouchi called for clear standards regarding data security, digital sovereignty, and legal responsibility before the widespread adoption of AI tools.
In his remarks, Minister Shehadi linked the initiative to President Joseph Aoun's "Digital Republic" project, stressing the need for rapid technology integration across the public sector. Over 15,000 Lebanese have registered on the Numu platform for professional training and certification, a significant increase from the previous annual average of 1,000 to 1,500 participants. He urged ministries to redesign public services, digitize records, and integrate technology, AI, and cybersecurity measures into the 2027 budget, noting the alignment of a draft data-protection law with European standards.
ForwardMENA Executive Director Marwan Atallah shared that the company's academy has reached over 500,000 individuals since 2023, trained more than 23,000, and facilitated employment for over 440 individuals. Rola Moussa explained the progressive use of AI in government, evolving from intelligent assistants to systems managed by employees, with human oversight on final decisions.